Manage account
Manage settings and access for your Macorva account.
7 articles
How can I modify Macorva EX user permissions?Users with Administrator permissions or Macorva customer support can modify another user's permissions. To modify: Step 1: Select Configure. Step 2: Select
How can I modify Macorva CX user permissions?Users with Administrator permissions can modify another user's permissions. To modify: Navigate to Configure > People Search and select an employee to e
How can I add or edit my colors and logos?Macorva lets you add multiple brand configurations to your account so all your surveys match your company's look and feel. To add or edit your brands: Navi
How do I upload employee photos to the org chart?If you have integration with your HRIS set up, employee photos will automatically be imported via the nightly sync (hourly for ADP users.) If you do not ha
Can I edit the Macorva org chart with HRIS integration set up?No, if you are syncing your HRIS with Macorva, editing will be disabled in our interface.
Can I edit the Macorva org chart with an ADP sync enabled?No, when Macorva is synchronized with ADP all org chart edits must take place only in ADP. This maintains ADP as your source of truth. Edits in ADP will be
What may cause an ADP employee sync to fail?Macorva syncs data events from ADP hourly with a full org chart sync weekly. Sync failures are typically related to missing required data fields or a conne